There is a deadline date for each quarter to allow subscription to Autoship due to our guaranteed inventory delivery each quarter. For details please contact us via chat or call at 800-458-2772. … [Read more...] about Why is my curriculum order not able to be set to Autoship?
Once you have marked your quarterly resources for Autoship your cart will reflect the 5% discount. Your subsequent curriculum resources subscribed to Autoship will include a discount of 5% when paying … [Read more...] about When am I eligible for a discount on quarterly Autoship order(s)?
Your Order History from 2019 to date is available to reorder from. Simply log into My.Lifeway.com and click on your or your Organization’s Order tab to select a past order. For products still … [Read more...] about How do I order from a past order?
Your Spring 2022 Recurring Order(s) were automatically created based on your Winter 2021-22 order and moved to your my.lifeway.com account. You’ll find them on the Autoship tab. If your Recurring … [Read more...] about Will my church’s recurring order go away with the autoship?
Yes! These services are available at no additional cost. Information about how to utilize these features can be found in the Host Guide. The Host Guide can be found on https://live.lifeway.com/ in … [Read more...] about Will American Sign Language, Captioning, and Spanish interpretation be available during the simulcast?
Lifeway walks alongside our hosts every step of the way! Our amazing team of volunteer Simulcast Specialists serve specific regions to make them super accessible for all your planning and promotional … [Read more...] about As a host, what help can I expect from Lifeway?
The simulcast is only available via streaming over the Internet. Per our Terms & Conditions, we will not send DVDs, flash drives, or downloadable files to any of our locations. … [Read more...] about Will Lifeway provide downloads of the simulcast?
There will be a time to pool our collective resources to make an impact for the Kingdom through a ministry opportunity. More information will be shared about this closer to the event. … [Read more...] about Will an offering be taken during the simulcast?
It is $20 to watch as an individual. For a small group, the leader will pay $30, and everyone else in the group will pay the individual rate of $20—similar to purchasing your ticket for a live event. … [Read more...] about What is the cost for hosting the simulcast?
Yes! All simulcast registrations are processed online at Lifeway.com. You can pay with a credit/debit card or with a Lifeway Church Account. You will be required to log in to a pre-existing account or … [Read more...] about Can I pay for the simulcast on my Lifeway Church Account?
Lifeway offers extended billing terms on church simulcast registrations in the U.S. with 90 day payment terms upon credit approval. This only applies to your church registration fee and does not … [Read more...] about What is a Lifeway church account? Can my church sign up?
To avoid Sales Tax, we must have your State Sales Tax ID Exempt Certificate on file. Your Tax ID number is attached to your Lifeway 10-digit account number. If you have an established Lifeway 10-digit … [Read more...] about My church is tax exempt. How do I make sure we are not charged sales tax?
Your State Sales Tax ID Number is attached to your Lifeway 10-digit account number. You will need a PIN so that others do not have access to your account. To sign-up for a PIN number, please visit … [Read more...] about How do I put in tax exemption information when I place an order over the Internet?
Order totals listed on your screen reflect estimated sales tax. The actual charge to your credit card will reflect the applicable state and local sales taxes and will be calculated at the time your … [Read more...] about Why does my sales tax for my order say “estimated”?
Our simulcasts are non-refundable. You may not transfer the cost of your simulcast to another simulcast provided by Lifeway. … [Read more...] about Is the simulcast refundable & transferable?