Yes! All simulcast registrations are processed online at Lifeway.com. You can pay with a credit/debit card or with a Lifeway Church Account. You will be required to log in to a pre-existing account or … [Read more...] about Can I pay for the simulcast on my Lifeway Church Account?
Account
What is a Lifeway church account? Can my church sign up?
Lifeway offers extended billing terms on church simulcast registrations in the U.S. with 90 day payment terms upon credit approval. This only applies to your church registration fee and does not … [Read more...] about What is a Lifeway church account? Can my church sign up?
My church is tax exempt. How do I make sure we are not charged sales tax?
To avoid Sales Tax, we must have your State Sales Tax ID Exempt Certificate on file. Your Tax ID number is attached to your Lifeway 10-digit account number. If you have an established Lifeway 10-digit … [Read more...] about My church is tax exempt. How do I make sure we are not charged sales tax?
How do I put in tax exemption information when I place an order over the Internet?
Your State Sales Tax ID Number is attached to your Lifeway 10-digit account number. You will need a PIN so that others do not have access to your account. To sign-up for a PIN number, please visit … [Read more...] about How do I put in tax exemption information when I place an order over the Internet?
How do I add a person as a purchaser for my church?
In order for someone to be assigned the role of purchaser on behalf a church account, the admin for the church account will need to go to my.lifeway.com and click on their church account under "switch … [Read more...] about How do I add a person as a purchaser for my church?
What is the difference between the roles for my church account?
There are three roles for a church account which can be found under the "Groups" tab on my.lifeway.com: administrators, billing managers, and purchasers. The purchaser role is for … [Read more...] about What is the difference between the roles for my church account?
What is a purchaser for a church account?
A purchaser is authorized to place orders online on behalf of a church and it's Lifeway account. In order for someone to be assigned to the role of purchaser on behalf of the church, an administrator … [Read more...] about What is a purchaser for a church account?
What does a Billing Manager do for my church account?
The billing manager(s) for your church account is responsible for making online payments on behalf of your church account, saves and manages bank account information used for online pay, and pays … [Read more...] about What does a Billing Manager do for my church account?
What does the Admin do for our church account?
The administrator for your church account adds or removes people from different roles on the church account, saves and manages bank account information for online pay, and can pay bills on behalf of … [Read more...] about What does the Admin do for our church account?
Account Setup
To Access Account Management, login to my.lifeway.com and on your left choose Groups. This will show you accounts that you are associated with. What is the difference between the roles for my … [Read more...] about Account Setup
How do I update my Digital Curriculum subscription payment method?
If you are subscribed to a digital curriculum subscription through Ministry Grid you can follow these steps to update the credit card on file for your subscription. Login to my.lifeway.com with … [Read more...] about How do I update my Digital Curriculum subscription payment method?
Who can I speak to about a donation through my giving platform?
To reach out to us regarding a donation made to your Church's giving platform, or a question about Generosity in general please call 1-844-547-4413. For more information about Lifeway … [Read more...] about Who can I speak to about a donation through my giving platform?
I received a gift card for Lifeway before the stores closed down a couple years ago. Can I still use it online?
Yes you should still be able to use that gift card if it does not have an expiration date listed. Our gift cards should have a gift card number and PIN number to use online. Sometimes, old gift cards … [Read more...] about I received a gift card for Lifeway before the stores closed down a couple years ago. Can I still use it online?
Do I need a Lifeway ID to purchase and share eBooks?
Yes you do need a Lifeway ID; however, it is quick and easy to set up and you can use the same login for the Lifeway reader app and other Lifeway sites … [Read more...] about Do I need a Lifeway ID to purchase and share eBooks?
Do I need a church account in order to buy and share eBooks?
No you do not need a church account. Anyone with a Lifeway account, either individual or church account, can buy eBooks and then share those eBooks. You can share eBooks by logging in to … [Read more...] about Do I need a church account in order to buy and share eBooks?