As an administrator of a church account, you can access your church account profile at my.lifeway.com. It will be located at the bottom left of your screen. Once selected, at the bottom of the … [Read more...] about How do I add people to be an administrator, billing manager, or purchaser to my account?
Contact your administrator and request to be linked to the account and be assigned a role. If there is not an administrator, you will need an account number and PIN. Click … [Read more...] about Why can’t I find my church name at the bottom left of my profile page?
Yes, if you have a new account or are linking to the account for the first time. PIN numbers play a role in establishing and setting up a new account. The first user on the account needs to claim or … [Read more...] about Do I need a Lifeway PIN number?
Good news, it’s easy to reorder! The Order History tab for your Church Account at my.lifeway.com has all of your past orders since 2019. Also, any Recurring Orders for Spring 2022 were migrated and … [Read more...] about What past order information from the previous Church Ordering system will I still have access to?
There is a deadline date for each quarter to allow subscription to Autoship due to our guaranteed inventory delivery each quarter. For details please contact us via chat or call at 800-458-2772. … [Read more...] about Why is my curriculum order not able to be set to Autoship?
Yes! All simulcast registrations are processed online at Lifeway.com. You can pay with a credit/debit card or with a Lifeway Church Account. You will be required to log in to a pre-existing account or … [Read more...] about Can I pay for the simulcast on my Lifeway Church Account?
Lifeway offers extended billing terms on church simulcast registrations in the U.S. with 90 day payment terms upon credit approval. This only applies to your church registration fee and does not … [Read more...] about What is a Lifeway church account? Can my church sign up?
To avoid Sales Tax, we must have your State Sales Tax ID Exempt Certificate on file. Your Tax ID number is attached to your Lifeway 10-digit account number. If you have an established Lifeway 10-digit … [Read more...] about My church is tax exempt. How do I make sure we are not charged sales tax?
Your State Sales Tax ID Number is attached to your Lifeway 10-digit account number. You will need a PIN so that others do not have access to your account. To sign-up for a PIN number, please visit … [Read more...] about How do I put in tax exemption information when I place an order over the Internet?
In order for someone to be assigned the role of purchaser on behalf a church account, the admin for the church account will need to go to my.lifeway.com and click on their church account under "switch … [Read more...] about How do I add a person as a purchaser for my church?
There are three roles for a church account which can be found under the "Groups" tab on my.lifeway.com: administrators, billing managers, and purchasers. The purchaser role is for … [Read more...] about What is the difference between the roles for my church account?
A purchaser is authorized to place orders online on behalf of a church and it's Lifeway account. In order for someone to be assigned to the role of purchaser on behalf of the church, an administrator … [Read more...] about What is a purchaser for a church account?
The billing manager(s) for your church account is responsible for making online payments on behalf of your church account, saves and manages bank account information used for online pay, and pays … [Read more...] about What does a Billing Manager do for my church account?
The administrator for your church account adds or removes people from different roles on the church account, saves and manages bank account information for online pay, and can pay bills on behalf of … [Read more...] about What does the Admin do for our church account?
To Access Account Management, login to my.lifeway.com and on your left choose Groups. This will show you accounts that you are associated with. What is the difference between the roles for my … [Read more...] about Account Setup