Redemption Code Instructions: Our redemption codes and their instructions usually come in the back of a bible study book or a leader kit. The redemption codes can be found behind the silver "scratch … [Read more...] about Redemption code issue solutions/instructions
Video on Demand
Want to watch your videos when and where it is most convenient? Introducing the Lifeway On Demand app! Available on all of your favorite devices, you can now take videos that you purchase on … [Read more...] about Video on Demand
How to Redeem a Code
A redemption code is used to access a digital product that could be an eBook, Downloadable Video or a Video Rental. To utilize your code simply go to https://my.lifeway.com/redeem enter the code in … [Read more...] about How to Redeem a Code
Are there any discounts available?
For information about any available discounts or promotions, please contact our Church Engagement Team at 800-458-2772 or you can email us at customerservice@lifeway.com … [Read more...] about Are there any discounts available?
How do I use a promo code?
In order to use a promotional or coupon code on an order, you will first need to go to your shopping cart which is located in the top right corner on lifeway.com. You can also find the shopping cart … [Read more...] about How do I use a promo code?
How do I view my order history?
Placeholder … [Read more...] about How do I view my order history?
How do I use my redemption code?
Redemption codes are used to gain digital access to one or more of our products or services. In order to gain digital access, you will need to sign in to your Lifeway account and enter the redemption … [Read more...] about How do I use my redemption code?
How do I login to my Lifeway account?
In order to login or sign in to your Lifeway account, please visit https://account.lifeway.com/ and enter the email address and password you used to create your Lifeway account. If you have forgotten … [Read more...] about How do I login to my Lifeway account?
How do I create a Lifeway account?
Thank you for your interest in creating an account with Lifeway! We have two main categories for accounts: personal accounts and church/organization accounts. In order to create a personal … [Read more...] about How do I create a Lifeway account?
How do I find my Autoship orders?
Login at my.lifeway.com with your Lifeway account. If your Autoship was created for your Organization using a Billing Account, select your Organization’s name in the list of Profiles on the bottom … [Read more...] about How do I find my Autoship orders?
How do I add people to be an administrator, billing manager, or purchaser to my account?
As an administrator of a church account, you can access your church account profile at my.lifeway.com. It will be located at the bottom left of your screen. Once selected, at the bottom of the … [Read more...] about How do I add people to be an administrator, billing manager, or purchaser to my account?
Why can’t I find my church name at the top right of my profile page?
Contact your administrator and request to be linked to the account and be assigned a role. If there is not an administrator, you will need an account number and PIN. Click … [Read more...] about Why can’t I find my church name at the top right of my profile page?
Do I need a Lifeway PIN number?
Yes, if you have a new account or are linking to the account for the first time. PIN numbers play a role in establishing and setting up a new account. The first user on the account needs to claim or … [Read more...] about Do I need a Lifeway PIN number?
How do I set up a church account?
In order to set up a church account, please contact our customer support team at 800-458-2772 where we will have to manually create that church account for you … [Read more...] about How do I set up a church account?
I can’t access my church’s account to edit my Autoship order?
You will need to contact the administrator of your Lifeway church account and request to be added as a Purchaser. If this person is no longer at your organization, or unable to assist, please contact … [Read more...] about I can’t access my church’s account to edit my Autoship order?
