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Church Ordering

How do I find my Autoship orders?

November 4, 2021 by Customer Service

Login at my.lifeway.com with your Lifeway account.  If your Autoship was created for your Organization using a Billing Account, select your Organization’s name in the list of Profiles on the bottom … [Read more...] about How do I find my Autoship orders?

Filed Under: Autoship, Church Account, Church Ordering, Recurring Order Tagged With: autoship, order, orders

Why can’t I find my church name at the bottom left of my profile page?

October 14, 2021 by Customer Service

Contact your administrator and request to be linked to the account and be assigned a role.  If there is not an administrator, you will need an account number and PIN. Click … [Read more...] about Why can’t I find my church name at the bottom left of my profile page?

Filed Under: Account, Church Account, Church Ordering Tagged With: account, church, name, profile

Am I still able to phone, fax, or mail my quarterly curriculum orders?

October 14, 2021 by Customer Service

Yes, you may still phone, fax, or mail your order. Discounts for these orders are only available if received prior to the order due date printed on your quarterly order form. If you don’t have your … [Read more...] about Am I still able to phone, fax, or mail my quarterly curriculum orders?

Filed Under: Autoship, Church Account, Church Ordering, Recurring Order Tagged With: curriculum, fax, mail, order, pay, payment, phone

What past order information from the previous Church Ordering system will I still have access to?

October 14, 2021 by Customer Service

Good news, it’s easy to reorder! The Order History tab for your Church Account at my.lifeway.com has all of your past orders since 2019. Also, any Recurring Orders for Spring 2022 were migrated and … [Read more...] about What past order information from the previous Church Ordering system will I still have access to?

Filed Under: Account, Autoship, Church Account, Church Ordering, Orders, Recurring Order Tagged With: autoship, church ordering, information, order, past

Where are the Redemption codes for bulk ebooks?

October 14, 2021 by Customer Service

Redemption ebooks were sold on Church Ordering as a way to allow customers to buy multiple copies and share with others via a redemption code. Now that all Church shopping is done on Lifeway.com, … [Read more...] about Where are the Redemption codes for bulk ebooks?

Filed Under: Autoship, Church Ordering, Recurring Order Tagged With: Code, ebook, ebooks, redemption

Will my church’s recurring order go away with the autoship?

October 14, 2021 by Customer Service

Your Spring 2022 Recurring Order(s) were automatically created based on your Winter 2021-22 order and moved to your my.lifeway.com account. You’ll find them on the Autoship tab.  If your Recurring … [Read more...] about Will my church’s recurring order go away with the autoship?

Filed Under: Autoship, Church Ordering, Orders, Recurring Order Tagged With: autoship, order, recurring, Recurring Order

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