After you register for the simulcast, you can use your email address and password you used during registration to log in to live.lifeway.com. This is where you will find our Host Website with all of … [Read more...] about Where do I go after I register for the simulcast?
What do I need to watch the simulcast?
You need a reliable internet source, a device to access the internet, and a place to watch. You may also want to have a pen and paper, and of course a Bible! … [Read more...] about What do I need to watch the simulcast?
How do I watch the simulcast?
Go to live.lifeway.com to watch the simulcast. You can watch on almost any device that can access the internet. You can also watch via our free Lifeway On Demand app available on Roku, Apple TV, … [Read more...] about How do I watch the simulcast?
What if I’m not available on September 25th? Can I host/watch the simulcast later?
You do not have to watch the simulcast live with us if you are not available on September 25th. All participants have access to the simulcast for up to 60 days after the live event occurs. You can … [Read more...] about What if I’m not available on September 25th? Can I host/watch the simulcast later?
We live in another timezone; do we have to start our simulcast at the same time as it occurs?
We utilize DVR technology that allows you to join us at a later time that is more convenient for you. Please make note that you will not be able to start your simulcast before we begin at the live … [Read more...] about We live in another timezone; do we have to start our simulcast at the same time as it occurs?
How do I test my internet connection before I register?
We recommend a continuous download speed of 5 mbps. You may test your Internet speed by going to speedtest.net. If your download speed is less than the suggested minimum, then you have some … [Read more...] about How do I test my internet connection before I register?
Can I watch the simulcast with others on Zoom?
Yes, but please make sure the appropriate number of registrations have been purchased for each attendee viewing the simulcast. You will first need to set up a Zoom meeting and invite your members to … [Read more...] about Can I watch the simulcast with others on Zoom?
What do I do if my Simulcast stream starts freezing up or is glitchy?
This is what we call buffering, and is usually a result of the internet connection at your local location. A few things to try: First, give it a couple minutes to work itself out. If it does not … [Read more...] about What do I do if my Simulcast stream starts freezing up or is glitchy?
Where do I download the program book for the simulcast?
Our beautiful program book will be available for free on the Event Day Tools tab of live.lifeway.com. While the program book does not include an outline of Priscilla’s message, it does provide a … [Read more...] about Where do I download the program book for the simulcast?
What do I do if I can’t hear the simulcast?
The video feed for the simulcast will automatically start muted. To unmute, click the volume icon either on the video screen or on the bottom left of the video screen. … [Read more...] about What do I do if I can’t hear the simulcast?
Where will I get technical support during the simulcast?
Customer Support regular business hours are Monday - Friday, 8:00 a.m.—5:00 p.m., CT. On Saturday, September 25, 2021, extended support hours will be available from 7:30 a.m.—3:30 p.m., CT. Phone … [Read more...] about Where will I get technical support during the simulcast?
How do I add a person as a purchaser for my church?
In order for someone to be assigned the role of purchaser on behalf a church account, the admin for the church account will need to go to my.lifeway.com and click on their church account under "switch … [Read more...] about How do I add a person as a purchaser for my church?
What is the difference between the roles for my church account?
There are three roles for a church account which can be found under the "Groups" tab on my.lifeway.com: administrators, billing managers, and purchasers. The purchaser role is for … [Read more...] about What is the difference between the roles for my church account?
What is a purchaser for a church account?
A purchaser is authorized to place orders online on behalf of a church and it's Lifeway account. In order for someone to be assigned to the role of purchaser on behalf of the church, an administrator … [Read more...] about What is a purchaser for a church account?
What does a Billing Manager do for my church account?
The billing manager(s) for your church account is responsible for making online payments on behalf of your church account, saves and manages bank account information used for online pay, and pays … [Read more...] about What does a Billing Manager do for my church account?