We recommend a continuous download speed of 5 mbps. You may test your Internet speed by going to speedtest.net. If your download speed is less than the suggested minimum, then you have some … [Read more...] about How do I test my internet connection before I register?
If you are subscribed to a digital curriculum subscription through Ministry Grid you can follow these steps to update the credit card on file for your subscription. Login to my.lifeway.com with … [Read more...] about How do I update my Digital Curriculum subscription payment method?
If you have purchased a registration for the 2021 Lifeway Women Live Simulcast, you will be able to access it on live.lifeway.com until June 17, 2021. … [Read more...] about I have purchased Lifeway Women Live, how long can I access it?
To reach out to us regarding a donation made to your Church's giving platform, or a question about Generosity in general please call 1-844-547-4413. For more information about Lifeway … [Read more...] about Who can I speak to about a donation through my giving platform?
The person(s) you share access with will receive an email letting them know what has been shared with them. Then they can easily click the link in the email in order to access that content … [Read more...] about How will someone know I sent them an eBook?
Yes as the owner of eBook after purchase you can decide who can read that as well as who to share it to … [Read more...] about If I am organizing, but not leading a group can I buy and share an eBook that I won’t be reading?
Yes you do need a Lifeway ID; however, it is quick and easy to set up and you can use the same login for the Lifeway reader app and other Lifeway sites … [Read more...] about Do I need a Lifeway ID to purchase and share eBooks?
No you do not need a church account. Anyone with a Lifeway account, either individual or church account, can buy eBooks and then share those eBooks. You can share eBooks by logging in to … [Read more...] about Do I need a church account in order to buy and share eBooks?
Yes you can buy and share digital copies of a bible study as long as that bible study has a digital version. Digital eBooks and rental videos can be shared after you make a purchase of multiple copies … [Read more...] about Can I buy and give digital copies of a bible study?
Digital curriculum on Ministry Grid is available exclusively through a monthly subscription. Through this lower-cost option, your church can now subscribe to maintain access to your content. To get … [Read more...] about How do I purchase curriculum on Ministry Grid?
You can cancel your monthly subscription from inside of Ministry Grid. You will retain access through the end of your billing cycle, at which time the content will become locked and unavailable for … [Read more...] about Can I cancel my digital curriculum subscription at any time?
Yes, our new scheduling tool allows you to either reschedule a session or you can unschedule any session! As an admin, you can elect to reschedule any available session. Note: With your active … [Read more...] about Can I take a week off from the Ministry Grid curriculum schedule?
Check your spam folder and add email@example.com to your email address book. If you still don’t see it, try searching the title of the Bible study. Sometimes our email providers hide … [Read more...] about Where do I find the email for my online bible study if I do not see it in my inbox?
Try refreshing the page or opening the page in a different browser. If that still does not work, clear the cache and cookies on the web browser that you are using. That usually fixes the problem for … [Read more...] about How do I get my bible study video work?
We monitor all of the comments on onlinestudy.lifeway.com, and we will get through them as fast as we can! We are so thankful so many people are doing online Bible studies, but that means our … [Read more...] about Why can’t I see my comment for my bible study?