• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
Lifeway Customer Service

Lifeway Customer Service

  • Support Home
  • Ask a Question

digital media

What is the Elijah online Bible study experience?

February 5, 2021 by Customer Service

The Elijah online Bible study experience is a limited-time guided journey through the Elijah Bible study together with Going Beyond Ministries and Priscilla Shirer. This online experience includes a … [Read more...] about What is the Elijah online Bible study experience?

Filed Under: Digital Media, Events, Products Tagged With: digital media, e-book, Elijah, Elijah OBS, Going Beyond, Lifeway women, OBS, online Bible study, Priscilla Shirer, What is the Elijah Online Bible study experience, women, women's ministry

How do I send the Elijah Online Bible Study as a gift to someone else?

February 5, 2021 by Customer Service

The easiest way to do this is to purchase multiple quantities of either the Print Book + Video option or Video Only option. You can adjust the quantity once it has been added to your cart. Once your … [Read more...] about How do I send the Elijah Online Bible Study as a gift to someone else?

Filed Under: Digital Media, Events, Products Tagged With: digital, digital media, e-book, Elijah, Elijah OBS, gift, gift to someone, Going Beyond, How do I send, how do I share, Priscilla Shirer, What is the Elijah Online Bible study experience, women's ministry

How can I give my Bible study group access to the videos virtually?

January 20, 2021 by Customer Service

As the Bible study leader you can show the videos by sharing your screen in a video call like Zoom, and playing the video to the group during your group time. If it is not convenient or not possible … [Read more...] about How can I give my Bible study group access to the videos virtually?

Filed Under: Digital Media, Products Tagged With: Bible study, digital media, download, e-book, ebook, Group Use Video Bundle, Lifeway reader, online, Rental Bundles, rentals, sunday school, video

Can I share my Bible study videos using Zoom?

January 20, 2021 by Customer Service

You can share your Group Use Video Bundle either purchased digitally or downloaded from your Leader Kit, on a private Zoom meeting. However, per our licensing permissions you cannot upload the videos … [Read more...] about Can I share my Bible study videos using Zoom?

Filed Under: Digital Media, Products Tagged With: Bible Study via Zoom, digital, digital media, download, e-book, Lifeway reader, video, Zoom

What is the difference between an eBook and a PDF?

January 20, 2021 by Customer Service

eBooks use the EPUB (.epub) file format for an e-book reader application or a dedicated e-book reader. E-book readers allow for text to potentially be changed to make reading on a screen easier. By … [Read more...] about What is the difference between an eBook and a PDF?

Filed Under: Digital Media, Products Tagged With: books, digital media, download, e-book, ebook, epub, ereader, Lifeway reader, online, PDF, video

Can I transfer (digitally downloaded) movies to another computer for viewing?

April 24, 2020 by Customer Service

No. The DRM license only allows viewing the video or audio file on the computer that was used to download the actual file. Please be sure to use the computer that you plan to use for the study when … [Read more...] about Can I transfer (digitally downloaded) movies to another computer for viewing?

Filed Under: Uncategorized Tagged With: daniel, digital media, download, drm, multiple computers, protected, windows media player

How long does it take to download a video session?

April 24, 2020 by Customer Service

With a fast connection (DSL, Cable Modem or better) a one hour video session should download in 15-20 minutes. The audio only session should download in about 5 minutes. Please be aware, dial up … [Read more...] about How long does it take to download a video session?

Filed Under: Uncategorized Tagged With: daniel, digital media, download, download a movie, drm, protected

I have bought a digital download from Lifeway.com. Can I burn copies to a CD or DVD?

April 24, 2020 by Customer Service

No, files cannot be copied or burned to CD or DVD media due to copyright laws. The only exception to this rule are the digital video and music files purchased through The Gospel Project digital … [Read more...] about I have bought a digital download from Lifeway.com. Can I burn copies to a CD or DVD?

Filed Under: Uncategorized Tagged With: burn to DVD, copy to CD, copy to DVD, digital media, download, download to DVD, drm, protected

I’ve purchased a new computer. Can I move my media licenses to the new PC?

April 24, 2020 by Customer Service

Yes. Windows Media Player provides a way to backup and restore licenses. For more information about using this feature, please visit the Windows Media Player FAQ website. … [Read more...] about I’ve purchased a new computer. Can I move my media licenses to the new PC?

Filed Under: Uncategorized Tagged With: daniel, digital media, download, drm, license, new computer, protected, windows media player

Can digitally downloaded videos be viewed full-screen on my computer or television?

April 24, 2020 by Customer Service

At normal viewing resolution, these videos should look fine. However, these videos are not meant to replace our DVD products. Customers who require the higher resolution that Lifeway DVDs offer should … [Read more...] about Can digitally downloaded videos be viewed full-screen on my computer or television?

Filed Under: Uncategorized Tagged With: daniel, digital media, download, drm, higher resolution, protected, viewed full-screen, viewing resolution

What are the minimum technical requirements to play the digital media?

April 24, 2020 by Customer Service

You might be able to watch some files using Windows Media Player 9 and older operating systems such as Windows 98 or ME, but we no longer support or recommend our products for use with these Windows … [Read more...] about What are the minimum technical requirements to play the digital media?

Filed Under: Uncategorized Tagged With: daniel, digital downloads, digital media, downloads, drm, protected, technical requirements

Can I transfer (digitally downloaded) movies to my Windows Media portable player?

April 24, 2020 by Customer Service

Yes. We support PlayForSure windows media devices. For content protection, we have implemented a (5) device limit for personal player transfers. For more information please visit the PlayForSure web … [Read more...] about Can I transfer (digitally downloaded) movies to my Windows Media portable player?

Filed Under: Uncategorized Tagged With: daniel, digital media, download, drm, plays for sure, protected, windows media player

Primary Sidebar

Display FAQs By Category

Contact Us

Ask a Question

Submit a question to our support team.

Lifeway Christian Resources · Copyright © 2022 · All Rights Reserved