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Digital Media

I bought the Group Use Video Bundle can I share these via email?

January 20, 2021 by Customer Service

Putting the Group Use Video Bundle in a email is not allowed and would Violate our Terms of Use. Putting the Group Use Video Bundle in a Google Drive is not allowed and would Violate our Terms of … [Read more...] about I bought the Group Use Video Bundle can I share these via email?

Filed Under: Digital Media, Products

Can I share my Bible study videos using Zoom?

January 20, 2021 by Customer Service

You can share your Group Use Video Bundle either purchased digitally or downloaded from your Leader Kit, on a private Zoom meeting. However, per our licensing permissions you cannot upload the videos … [Read more...] about Can I share my Bible study videos using Zoom?

Filed Under: Digital Media, Products Tagged With: Bible Study via Zoom, digital, digital media, download, e-book, Lifeway reader, video, Zoom

Can I print a eBook?

January 20, 2021 by Customer Service

Turning an eBook into a printed book isn't really possible for licensing reasons. Also because the layout and set-up of eBooks differ from printed books. eBook files are designed like mini-websites … [Read more...] about Can I print a eBook?

Filed Under: Digital Media, Products Tagged With: Can I print, How to print an ebook, print, print ebook, Where to print an eBook, Why can't I print an eBook

How do I share multiple copies of a rental video?

January 20, 2021 by Customer Service

If you have purchased multiple copies of a rental video, you can share those videos by signing in to https://my.lifeway.com/profile. After you have signed in, you will need to click on the "Manage … [Read more...] about How do I share multiple copies of a rental video?

Filed Under: Digital Media Tagged With: copies, rental, share, video, virtual

What is the difference between an eBook and a PDF?

January 20, 2021 by Customer Service

eBooks use the EPUB (.epub) file format for an e-book reader application or a dedicated e-book reader. E-book readers allow for text to potentially be changed to make reading on a screen easier. By … [Read more...] about What is the difference between an eBook and a PDF?

Filed Under: Digital Media, Products Tagged With: books, digital media, download, e-book, ebook, epub, ereader, Lifeway reader, online, PDF, video

Digital Pass Content Error

July 21, 2020 by Customer Service

If you are unable to see content that you have purchased or are getting an error message, you may need to logout and login again.  If this is not successful, clear your cache and cookies in your web … [Read more...] about Digital Pass Content Error

Filed Under: Digital Media, Products, Simulcasts

When I try to open a file from the CD, I get a “Color Space Error”. Can you help?

April 24, 2020 by Customer Service

Usually if you get errors when trying to display a PDF file, you need to upgrade or update your Adobe Reader (even if you have the latest version). Most of the time when customers experience a similar … [Read more...] about When I try to open a file from the CD, I get a “Color Space Error”. Can you help?

Filed Under: Digital Media, Orders, Products

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