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What is a purchaser for a church account?

August 20, 2021 by Customer Service

A purchaser is authorized to place orders online on behalf of a church and it's Lifeway account. In order for someone to be assigned to the role of purchaser on behalf of the church, an administrator … [Read more...] about What is a purchaser for a church account?

Filed Under: Account, Orders Tagged With: account, church, church account, curriculum, online, online pay, online purchase, purchase, purchaser, purchasing, role, sunday school, supplies

Account Setup

August 20, 2021 by Customer Service

To Access Account Management, login to my.lifeway.com and on your left choose Groups.  This will show you accounts that you are associated with. What is the difference between the roles for my … [Read more...] about Account Setup

Filed Under: Account, Orders Tagged With: account, ADMIN, billing, billing manager, church ordering, online, purchase, purchasing, Recurring Order, setup, standing order

Why didn’t I get the email for this week for my bible study?

February 5, 2021 by Customer Service

No worries if you did not receive that email! Our emails are just reminders that the latest session is available on onlinestudy.lifeway.com. Each week the latest session will be posted there. Simply … [Read more...] about Why didn’t I get the email for this week for my bible study?

Filed Under: Digital Media, Events, Products Tagged With: Bible study, email, online, Online Study, Videos

Where do I find the email for my online bible study if I do not see it in my inbox?

February 5, 2021 by Customer Service

Check your spam folder and add churchresources@email1.lifeway.com to your email address book. If you still don’t see it, try searching the title of the Bible study. Sometimes our email providers hide … [Read more...] about Where do I find the email for my online bible study if I do not see it in my inbox?

Filed Under: Digital Media, Products Tagged With: Bible study, email, Missing, online

How can I give my Bible study group access to the videos virtually?

January 20, 2021 by Customer Service

As the Bible study leader you can show the videos by sharing your screen in a video call like Zoom, and playing the video to the group during your group time. If it is not convenient or not possible … [Read more...] about How can I give my Bible study group access to the videos virtually?

Filed Under: Digital Media, Products Tagged With: Bible study, digital media, download, e-book, ebook, Group Use Video Bundle, Lifeway reader, online, Rental Bundles, rentals, sunday school, video

What is the difference between an eBook and a PDF?

January 20, 2021 by Customer Service

eBooks use the EPUB (.epub) file format for an e-book reader application or a dedicated e-book reader. E-book readers allow for text to potentially be changed to make reading on a screen easier. By … [Read more...] about What is the difference between an eBook and a PDF?

Filed Under: Digital Media, Products Tagged With: books, digital media, download, e-book, ebook, epub, ereader, Lifeway reader, online, PDF, video

How do I pay my church account?

August 19, 2020 by Customer Service

You can pay your Lifeway billing account statement or balance online. Once you are logged into my.Lifeway.com, click on your organization’s name. Ensure you are in the correct billing account number. … [Read more...] about How do I pay my church account?

Filed Under: Account Tagged With: account, accounts, ACH, bank, bill, billing, draft, invoice, mail, my.Lifeway.com, online, pay, payable, payment, statement, statements, submit

Lifeway billing account payment

August 19, 2020 by Customer Service

You can pay your Lifeway billing account statement or balance online. Once you are logged into my.Lifeway.com, click on your organization’s name. Ensure you are in the correct billing account number. … [Read more...] about Lifeway billing account payment

Filed Under: About Lifeway, Account Tagged With: account, accounts, ACH, bank, bill, billing, draft, invoice, mail, my.Lifeway.com, online, pay, payable, payment, statement, statements, submit

How do I get a PIN number?

August 19, 2020 by Customer Service

To request a PIN, please go to my.Lifeway.com and sign in with your personal email address and password. Find and click your organization’s name. From your organization profile page, find the billing … [Read more...] about How do I get a PIN number?

Filed Under: About Lifeway, Account Tagged With: account, accounts, ACH, bank, bill, billing, draft, invoice, mail, my.Lifeway.com, online, pay, payable, payment, statement, statements, submit

How do I find out what a certain invoice or order is for?

August 19, 2020 by Customer Service

To view invoices for a personal or Lifeway billing account, go to my.Lifeway.com and sign in. Personal You will see “Orders” from the main menu. You can view all orders made on your personal account … [Read more...] about How do I find out what a certain invoice or order is for?

Filed Under: About Lifeway, Account Tagged With: account, accounts, ACH, bank, bill, billing, draft, invoice, mail, my.Lifeway.com, online, pay, payable, payment, statement, statements, submit

Can I use a Lifeway gift card for an online order?

April 24, 2020 by Customer Service

Yes, you can use a Lifeway gift card, virtual or physical, for online ordering. During the check out process, on the Payment Method screen, you will have the option to enter your gift card for … [Read more...] about Can I use a Lifeway gift card for an online order?

Filed Under: Uncategorized Tagged With: gift card, online, order

How will I receive an invoice when I make a purchase on a Lifeway website using my credit card?

April 24, 2020 by Customer Service

Individual customers who place an order online and pay for their purchase with a credit card will receive their invoice via e-mail. They will not receive a printed copy of an invoice by mail. … [Read more...] about How will I receive an invoice when I make a purchase on a Lifeway website using my credit card?

Filed Under: Uncategorized Tagged With: credit card, email, invoice, invoice via email, online, purchase

May I e-mail my credit card number to you?

April 24, 2020 by Customer Service

No. For your protection we ask that you do not email a credit card or debit card number to us. E-mail is not always secure. The only secure Product purchasing site we have for a credit card is the … [Read more...] about May I e-mail my credit card number to you?

Filed Under: Uncategorized Tagged With: account number, American Express, credit card, Debit card, Diners Club, Discover, e-mail, e-mail security, email, email security, Event Registration, Events Registration, internet, MasterCard, online, Online purchasing, online security, order, purchase a registration, purchase an event, secure, security, send, VISA

I would like to sample the Christian Standard Bible before I consider a purchase. Is it available online?

April 24, 2020 by Customer Service

Yes, you can read it via MyStudyBible.com … [Read more...] about I would like to sample the Christian Standard Bible before I consider a purchase. Is it available online?

Filed Under: Uncategorized Tagged With: download, HCSB, Holman Christian Standard Bible, online, Sample

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