Lifeway Customer Service

video

Can I watch the simulcast with others on Zoom?

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Yes, but please make sure the appropriate number of registrations have been purchased for each attendee viewing the simulcast. You will first need to set up a Zoom meeting and invite your members to … [Read more...] about Can I watch the simulcast with others on Zoom?

How can I give my Bible study group access to the videos virtually?

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As the Bible study leader you can show the videos by sharing your screen in a video call like Zoom, and playing the video to the group during your group time. If it is not convenient or not possible … [Read more...] about How can I give my Bible study group access to the videos virtually?

What is the difference between an eBook and a PDF?

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eBooks use the EPUB (.epub) file format for an e-book reader application or a dedicated e-book reader. E-book readers allow for text to potentially be changed to make reading on a screen easier. By … [Read more...] about What is the difference between an eBook and a PDF?

Is the price listed for a video/audio download per session? Is this a rental fee or do I own this file?

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The price listed for our download products is a per session price. If the study you are looking at offers more than one session, that price would be for each session that you purchase. These are … [Read more...] about Is the price listed for a video/audio download per session? Is this a rental fee or do I own this file?

I am enrolled in an online Bible study and after clicking to view the video segments, I only get a blank web page. Can you help?

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After clicking to view the video segments you should end up seeing the video play in Windows Media Player. If you only see a blank web page, it is likely that a pop-up blocker is interfering with the … [Read more...] about I am enrolled in an online Bible study and after clicking to view the video segments, I only get a blank web page. Can you help?

I am having video/audio problems and none of the provided solutions work. Can you help me?

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We are sorry you are having technical difficulties. In order to help resolve your problem we could use some additional information. We have a new Technical Support web page that may help us resolve … [Read more...] about I am having video/audio problems and none of the provided solutions work. Can you help me?

How can I burn my Gospel Project video downloads to a disc to play in my DVD/Blu-Ray player?

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You will want to use a converter program to convert the files to play on a DVD or Blu-Ray player. We recommend using the free progam called Free Video Converter. While we can not support this program, … [Read more...] about How can I burn my Gospel Project video downloads to a disc to play in my DVD/Blu-Ray player?

I recently purchased the Living Beyond Yourself online Bible Study. I keep trying to click on the session 1 icon, and nothing happens. Why can’t I get to the video?

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Don't worry! The reason you can't access Session 1 is because there is an Introduction to this study. That is the first full teaching session of Living Beyond Yourself. On the main session page, just … [Read more...] about I recently purchased the Living Beyond Yourself online Bible Study. I keep trying to click on the session 1 icon, and nothing happens. Why can’t I get to the video?

What are the DVD running time for the video session of James: Mercy Triumphs by Beth Moore?

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Session 1 - Introduction: 59:00 Session 2 - A Man Called James: 55:10 Session 3 - A Book Called James: 57:36 Session 4 - Words That Free Us: 58:20 Session 5 - Living The Faith: 59:25 Session 6 - … [Read more...] about What are the DVD running time for the video session of James: Mercy Triumphs by Beth Moore?