Lifeway Customer Service

drm

Can I transfer (digitally downloaded) movies to another computer for viewing?

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No. The DRM license only allows viewing the video or audio file on the computer that was used to download the actual file. Please be sure to use the computer that you plan to use for the study when … [Read more...] about Can I transfer (digitally downloaded) movies to another computer for viewing?

I have bought a digital download from Lifeway.com. Can I burn copies to a CD or DVD?

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No, files cannot be copied or burned to CD or DVD media due to copyright laws. The only exception to this rule are the digital video and music files purchased through The Gospel Project digital … [Read more...] about I have bought a digital download from Lifeway.com. Can I burn copies to a CD or DVD?

I’ve purchased a new computer. Can I move my media licenses to the new PC?

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Yes. Windows Media Player provides a way to backup and restore licenses. For more information about using this feature, please visit the Windows Media Player FAQ website. … [Read more...] about I’ve purchased a new computer. Can I move my media licenses to the new PC?

Can digitally downloaded videos be viewed full-screen on my computer or television?

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At normal viewing resolution, these videos should look fine. However, these videos are not meant to replace our DVD products. Customers who require the higher resolution that Lifeway DVDs offer should … [Read more...] about Can digitally downloaded videos be viewed full-screen on my computer or television?

What are the minimum technical requirements to play the digital media?

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You might be able to watch some files using Windows Media Player 9 and older operating systems such as Windows 98 or ME, but we no longer support or recommend our products for use with these Windows … [Read more...] about What are the minimum technical requirements to play the digital media?

Can I transfer (digitally downloaded) movies to my Windows Media portable player?

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Yes. We support PlayForSure windows media devices. For content protection, we have implemented a (5) device limit for personal player transfers. For more information please visit the PlayForSure web … [Read more...] about Can I transfer (digitally downloaded) movies to my Windows Media portable player?