Per our Terms & Conditions, we will not send DVDs, flashdrives, or downloadable files to any of our locations. All hosts must be able to stream the event through the Internet. … [Read more...] about Will Lifeway provide downloads of the event?
Yes! All participants have access to the simulcast for up to 30 days after the live event occurs. You can choose to host the event on an alternate date within the 30 day time frame. The simulcast will … [Read more...] about If we have a conflict on the day of the simulcast, can we still participate?
Host Churches may choose if they want to sell tickets or offer their simulcast for free. Host churches have the freedom to determine their event ticket price. We do suggest churches charge no more … [Read more...] about Will host churches be required to set their own ticket prices?
You can reach the Simulcast Support Team during a live Simulcast by calling 1-866-713-3512. … [Read more...] about Who can I call for technical support during a live Simulcast?
To avoid Sales Tax, we must have your State Sales Tax I.D. Exempt Certificate on file. Your Tax I.D. number is attached to your Lifeway 10- digit account number. If you have an established Lifeway … [Read more...] about My church is tax exempt. How do I make sure we are not charged sales tax?
Lifeway makes it easy for simulcast hosts. Each church will gain access to our Host Website that contains many planning and promotional tools to help host a successful simulcast. We provide online … [Read more...] about What help can I expect from Lifeway?
After you register for the simulcast, you can use your email address and password you used during registration to log-in to https://digitalpass.Lifeway.com. This is where you will find all of the … [Read more...] about What do I do after purchasing a simulcast?
If you are a small group, you will need to purchase multiple individual simulcasts. If you are a church, you will need to purchase based on your church's active membership. Church tiers can have an … [Read more...] about What is the cost for hosting the simulcast?