Yes! These services are available at no additional cost. Information about how to utilize these features can be found in the Host Guide. The Host Guide can be found on https://live.lifeway.com/ in … [Read more...] about Will American Sign Language, Captioning, and Spanish interpretation be available during the simulcast?
event
Will Lifeway provide downloads of the simulcast?
The simulcast is only available via streaming over the Internet. Per our Terms & Conditions, we will not send DVDs, flash drives, or downloadable files to any of our locations. … [Read more...] about Will Lifeway provide downloads of the simulcast?
Will an offering be taken during the simulcast?
There will be a time to pool our collective resources to make an impact for the Kingdom through a ministry opportunity. More information will be shared about this closer to the event. … [Read more...] about Will an offering be taken during the simulcast?
Where do I download the program book for the simulcast?
Our beautiful program book will be available for free on the Event Day Tools tab of live.lifeway.com. While the program book does not include an outline of Priscilla’s message, it does provide a … [Read more...] about Where do I download the program book for the simulcast?
What do I do if I can’t hear the simulcast?
The video feed for the simulcast will automatically start muted. To unmute, click the volume icon either on the video screen or on the bottom left of the video screen. … [Read more...] about What do I do if I can’t hear the simulcast?
Where will I get technical support during the simulcast?
Customer Support regular business hours are Monday - Friday, 8:00 a.m.—5:00 p.m., CT. On Saturday, September 25, 2021, extended support hours will be available from 7:30 a.m.—3:30 p.m., CT. Phone … [Read more...] about Where will I get technical support during the simulcast?
Will an offering be taken during the event?
Each year Priscilla selects a ministry to highlight during the simulcast. Right before the lunch break, information will be shared about the ministry she has chosen. … [Read more...] about Will an offering be taken during the event?
We live in another timezone; do we have to start our event at the same time as it occurs?
Our DVR Function allows you to join us at a later time that is more convenient for you. For instance, if the event begins at 9:00 a.m. CT, those located in the ET will need to begin their event at … [Read more...] about We live in another timezone; do we have to start our event at the same time as it occurs?
Where will I get technical support before and during the streaming event?
Hosts receive ongoing support via the Digital Pass Support phone number. Additional information about support on event day will be given to hosts after registration. Before the event, our normal … [Read more...] about Where will I get technical support before and during the streaming event?
Will Lifeway provide downloads of the event?
Per our Terms & Conditions, we will not send DVDs, flashdrives, or downloadable files to any of our locations. All hosts must be able to stream the event through the Internet. … [Read more...] about Will Lifeway provide downloads of the event?
Will I receive programs with my order?
Churches in the United States and Canada will receive printed programs. Small churches will receive 50 programs with their registration and Large churches will receive 100 programs. Programs will … [Read more...] about Will I receive programs with my order?
How can I register my small group?
To register a small group, you must purchase the appropriate number of individual simulcasts to accommodate each viewer. To do this, you have two options: 1. Initially purchase the number you … [Read more...] about How can I register my small group?
Will host churches be required to set their own ticket prices?
Host Churches may choose if they want to sell tickets or offer their simulcast for free. Host churches have the freedom to determine their event ticket price. We do suggest churches charge no more … [Read more...] about Will host churches be required to set their own ticket prices?
How do I access the Simulcast after I have purchased?
After you register for the simulcast, you can use your email address and password you used during registration to log-in to digitalpass.Lifeway.com. This is where you will find all of the helpful … [Read more...] about How do I access the Simulcast after I have purchased?
My church is tax exempt. How do I make sure we are not charged sales tax?
To avoid Sales Tax, we must have your State Sales Tax I.D. Exempt Certificate on file. Your Tax I.D. number is attached to your Lifeway 10- digit account number. If you have an established Lifeway … [Read more...] about My church is tax exempt. How do I make sure we are not charged sales tax?
