First make sure that your church has not purchased the KidEvent Pro software management twice. If you are unsure we will be glad to verify this, please call our Customer Service Department at … [Read more...] about Our church is listed twice on the VBS website under the section “Find a VBS”. How can I get one listing removed?
Yes, you can access last year's information for KidEvent Pro or KidEvent Lite. First you will need to purchase the 2014 KidEvent Prop or KidEvent Lite through our on-line catalog at the link … [Read more...] about
On the Church Profile page under "Church ste-up" you will enter your church's' webpage in the "URL" field. Be sure to scroll down to the bottom of the page and click on the "Save" button. Next you … [Read more...] about On the church profile page, do I enter anything in the URL blank? I am trying to get a link set up on our church website so that parents can click on the vbs link and register their kids online.
You will have the option when clicking on the Email icon to select the recipients of the email by placing a checkmark next to Learners, Volunteers, and/or Department Directors. You can click on the … [Read more...] about Can you tell me if the confirmation email for Online Registrations can be set to sent to Learners only and not volunteers?
The most common problem with generating reports in KidEvent Pro have been the interference of Pop-Up Blockers. The KidEvent Pro report generates a file to be saved on the computer, but pop-up blockers … [Read more...] about Why can’t I generate reports in KidEvent Pro?
No, we can't turn on one registration page and turn off the other. One thing that you are able to do is from the Admin, Volunteer Registration Form Management, add a "read only field" at the top of … [Read more...] about Can I turn off one of the registration forms? I only want Learners to register online but not Volunteers.
No, they will see a link that says, "If you have previously registered, click Here". The link will take them to a form where they will be required to fill in the name, zip code and birthday. The next … [Read more...] about When a learner registers at their church’s website, will they have to type all their information over again if they were already registered last year?