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technical support

Where will I get technical support during the simulcast?

September 17, 2021 by Customer Service

Customer Support regular business hours are Monday - Friday, 8:00 a.m.—5:00 p.m., CT. On Saturday, September 25, 2021, extended support hours will be available from 7:30 a.m.—3:30 p.m., CT. Phone … [Read more...] about Where will I get technical support during the simulcast?

Filed Under: Events, Simulcasts Tagged With: digital, event, simulcast, support, technical, technical support

My technical question was not answered in the FAQ section is there someone I can call for help?

April 24, 2020 by Customer Service

Our Web Support Team is available toll-free at (866) 627-8553. Web Support can assist you with issues such as: - download problems and operating system error messages - DVD and CD Rom support … [Read more...] about My technical question was not answered in the FAQ section is there someone I can call for help?

Filed Under: Uncategorized Tagged With: phone number for technical support, tech support, technical help, technical support, who to call for technical support

I am having video/audio problems and none of the provided solutions work. Can you help me?

April 24, 2020 by Customer Service

We are sorry you are having technical difficulties. In order to help resolve your problem we could use some additional information. We have a new Technical Support web page that may help us resolve … [Read more...] about I am having video/audio problems and none of the provided solutions work. Can you help me?

Filed Under: Uncategorized Tagged With: audio, audio doesn't work, audio problems, believing god, living beyond yourself, online Bible study, technical support, video, video doesn't work, video problems, video/audio help

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