Your state sales tax exempt information is attached to your 10-digit church account number. You can still use credit cards or debit cards along with your 10-digit account number. But you also will … [Read more...] about How do I put in tax exemption information when I place an order over the internet?
No. The DRM license only allows viewing the video or audio file on the computer that was used to download the actual file. Please be sure to use the computer that you plan to use for the study when … [Read more...] about Can I transfer (digitally downloaded) movies to another computer for viewing?
Changes to your recurring order can be made on the online Recurring Order Form https://www.lifeway.com/ChurchOrdering/home To avoid additional shipping charges, changes must be made by the order due … [Read more...] about What if I need to make changes to my church’s Recurring Order?
You can check the status of orders placed on www.lifeway.com from your Orders if the purchase was made using a registered LifeWay.com account. To view your Order History, go to my.lifeway.com and … [Read more...] about How do I check the status of my order?
Individual Use Individual Use video downloads are only meant to be used by the person who purchased them. These individual use videos cannot be copied or shared. If you are needing videos for showing … [Read more...] about What’s the difference between “Individual Use” and “Small Group Use” videos?
If you are not able to view/download a PDF document from the LifeWay, Believing God, or Living Beyond Yourself Web site, there are a couple of things you should try. First, make sure you have the … [Read more...] about When I try to download and print the PDFs, I get a blank white screen with nothing on it, or sometimes it times out. I have already done the system check for the online studies, and everything looked fine. How can I get this to work?
When placing an order for Digital Files for the Gospel Project or the BSFL (Bible Studies for Life), Explore the Bible (ETB) and Known the last page of the check out process (Order Confirmation) will … [Read more...] about How do I use My Curriculum Manager to access my Digital Files?
An eBook is a book or publication presented in digital form. Just like a printed book, it consists of text, images, or both and is published for the purpose of being read on a computer or other … [Read more...] about What is a LifeWay Reader eBook?
You may return a product if it does not meet your expectations, has a manufacturing defect, was damaged during shipping, or was incorrectly sent to you. Any returned product must be currently in print … [Read more...] about
You can track orders placed online with a registered email address on LifeWay.com. To register click "Sign In/Register" located in the upper right corner of the LifeWay.com homepage. On the following … [Read more...] about How do I track my order?
You must have Adobe Acrobat Reader on your computer. There is a link included below if you need to download it. From the Download Instructions page, right-click on the PDF File link associated with … [Read more...] about How do I download a PDF file for a digital product that I’ve purchased?
Please login to LifeWay.com by selecting "Sign-in/Register" on the upper right-hand corner of your screen. If you do not see "Sign-in/Register," but instead you see your first name, this means you are … [Read more...] about How do I find the download that I purchased on LifeWay.com?
You can pay your LifeWay billing account statement or balance online. Once you are logged into my.lifeway.com, click on your organization’s name. Ensure you are in the correct billing account number. … [Read more...] about How do I pay my bill online?
LifeWay Christian Resources can only accept print products that are published by a traditional publisher or music label with which we have an established working relationship. It is our practice to … [Read more...] about How do I submit a product for sale with LifeWay Christian Resources?