You may have unchecked the "Always ask before opening this type of file" for MP3 or PDF files. … [Read more...] about When I click the download link, why doesn’t my download automatically play?
Hosts receive ongoing support via the Digital Pass Support phone number. Additional information about support on event day will be given to hosts after registration. Before the event, our normal … [Read more...] about Where will I get technical support before and during the streaming event?
We do not ever expect to know in advance what the topic is for this event, but the content will be a unique message for simulcast participants. If topic information is given beforehand, we will inform … [Read more...] about What is the topic of study?
Your state sales tax exempt information is attached to your 10-digit church account number. You can still use credit cards or debit cards along with your 10-digit account number. But you also will … [Read more...] about How do I put in tax exemption information when I place an order over the internet?
Our DVR Function allows you to join us at a later time that is more convenient for you. For instance, if the event begins at 9:00 a.m. CT, those located in the ET will need to begin their event at … [Read more...] about We live in another timezone; do we have to start our event at the same time as it occurs?
Each year Priscilla selects a ministry to highlight during the simulcast. Right before the lunch break, information will be shared about the ministry she has chosen. … [Read more...] about Will an offering be taken during the event?
Once a digital file has been downloaded to your computer it cannot be returned and therefore is non-refundable. … [Read more...] about Can I return a digital download that I purchased?
Once a church purchases and downloads the electronic bundle, they have all the files they need. The church can distribute any of the included files that their teachers need. They can burn them to a CD … [Read more...] about Does the new Known electronic bundles require an access code?
During the checkout process, you may designate a different "ship to" address from your "bill to" address. This allows you to pay for the gift but have it delivered to the gift recipient. Currently, … [Read more...] about How do I purchase an item as a gift?
New "Ship To" addresses must be established with Customer Service before they will appear for on-line use. Customer Service will need your 10-digit customer account number. All “Ship To” addresses … [Read more...] about We are creating new Sunday School classes at my church. How do I add a new class, department , or teacher name to my church delivery (ship to) address?
Yes, Priscilla has been asked this question frequently and has posted this statement on her web site http://www.goingbeyond.com/ concerning the list. "I am happy to share it with you. It has impacted … [Read more...] about In session 4 of the Priscilla Shirer study “Discerning the Voice of God” she recites a topic for each book of the Bible. Do you know where I can get a copy of that ?
Android tablets and smartphones, Apple iPads, iPhones, and iPod Touches. You can also read on your computer desktop or laptop with the LifeWay Reader Web App. … [Read more...] about On which devices can I read a LifeWay Reader eBook?
We strongly encourage you to keep a print out or electronic copy of your Order Confirmation so that you have the receipt number to access your downloads in the future. However, if you have lost the … [Read more...] about Can I download my digital file again if I do not have my receipt number?
No, once you have pressed the final “Submit” button, your order has been placed and cannot be edited. Please contact our Customer Service Department at 1-800-458-2772, using option 2, and we will do … [Read more...] about Can I edit my online order after it has been submitted?
When you select “Checkout” you will be presented with the opportunity to select an alternative shipping address before you select the “Place Order” button and place your order. You will see the … [Read more...] about How do I change the shipping method for my Sunday School order that I placed using the Dated Order Form?