When you purchase KidEvent Pro, at the end of your checkout process you will be presented with a receipt on the screen. Follow the instructions under the heading “MEMBERSHIP ACTIVATION INFORMATION.”
If you have already closed out of that screen you should have received a receipt via email with the subject line “Lifeway Receipt & Membership Activation.” Follow the instructions in that email to activate your KidEvent Pro. You do not have to activate your membership in both places. You should activate it through either the email receipt or the online receipt.