To request a PIN, please go to my.Lifeway.com and sign in with your personal email address and password. From your account page, select “Org Management” on the left side of the screen. On this screen, find “Associate Billing Account” and look for the blue link that reads “Need a PIN?” and select that link.
In the window that pops up, enter your billing account number and select whether you have forgotten your PIN, or are requesting a new PIN.
It will take about 24 hours before a PIN will be e-mailed to you, and another 24 hours before that PIN will be active for you to use.
Every statement account can only have one PIN number. Therefore, you should check with your Financial Secretary or the person who handles ordering for your church. Many times an account already has a PIN and you may not realize it. Also, many accounts require some type of Purchase restrictions.
