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Lifeway Customer Service

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If placing an order through Lifeway.com, what is the normal processing time?

April 24, 2020 by Customer Service

Expedited orders must be placed by 10:30 AM CST on a standard business day to process same day. For non-expedited orders please allow 2-3 business days for processing within our warehouse before your … [Read more...] about If placing an order through Lifeway.com, what is the normal processing time?

Filed Under: Uncategorized Tagged With: delivery, internet order, online orders, order processing, shipping timeframe, web site orders, why does my order say processing

Do you sell products at wholesale?

April 24, 2020 by Customer Service

We do not sell wholesale. If you are interested in product for resale at your store, you may wish to contact CBA (Christian Booksellers Association) for a list of distributors. To request a list of … [Read more...] about Do you sell products at wholesale?

Filed Under: Uncategorized Tagged With: bulk, discounts, Lifeway Christian Stores, Lifeway.com, products, wholesale

Are your resources available for those who are blind or visually impaired?

April 24, 2020 by Customer Service

Lifeway materials are not available in Braille editions. However, Lifeway Christian Resources will provide you with the products that we publish in a Word document, digital rich text format (rtf) … [Read more...] about Are your resources available for those who are blind or visually impaired?

Filed Under: Uncategorized Tagged With: audio CD's, audio tapes, blind, resource for the blind, resources for visually impaired, Sunday School audio CD's, Sunday School material for the blind, visually impaired

What is a Lifeway church account? Can my church sign up?

April 24, 2020 by Customer Service

Lifeway offers extended billing terms on church orders in the U.S. with 90 day payment terms upon credit approval. This only applies to your church registration fee and does not include related … [Read more...] about What is a Lifeway church account? Can my church sign up?

Filed Under: Uncategorized Tagged With: billing, charge account, church account, Going Beyond Simulcast, Lifeway account, living proof live, living proof simulcast, lpl, Priscilla Shirer simulcast, PSL, simulcast

How do I purchase an digital Lifeway gift card?

April 24, 2020 by Customer Service

Here is the link directly to shop Lifeway Gift Cards: Shop Gift Cards You can also follow these directions below: On the Lifeway.com homepage search bar, enter "Gift Cards" and click search. Next … [Read more...] about How do I purchase an digital Lifeway gift card?

Filed Under: Uncategorized Tagged With: buy a gift card, electronic gift card, email a gift card, Lifeway gift card, purchase a Gift Card

Can I return VBS material?

April 24, 2020 by Customer Service

Unused Vacation Bible School resources must be postmarked for return by October 1 of the year. Only products in unused condition will be accepted. To insure the accurate and timely processing of your … [Read more...] about Can I return VBS material?

Filed Under: Uncategorized Tagged With: club vbs, return club vbs, returns, vacation bible school returns, vbs, vbs credit, vbs returns

How do I open an account with Lifeway?

April 24, 2020 by Customer Service

We are sorry to say that we no longer offer Individual Billing Accounts. However, we will be glad to open a Lifeway Christian Resources account for your Church or Business with the following … [Read more...] about How do I open an account with Lifeway?

Filed Under: Uncategorized Tagged With: account, account with Lifeway, billing, church account, customer account, how to open an account, new church account, personal account

Does Lifeway offer CEU (Continuing Education Units) approved by ACSI (Association of Christian Schools International)?

April 24, 2020 by Customer Service

As of August 2020 Lifeway no longer offers CEUs. If you purchased a CEU prior to August 31, 2020 you will receive an email in 7-10 business days with the credit attached. For information on other … [Read more...] about Does Lifeway offer CEU (Continuing Education Units) approved by ACSI (Association of Christian Schools International)?

Filed Under: Uncategorized Tagged With: ACSI, Association of Christian Schools International, CEU, Continuing Education Units

What is the pricing plan for SmallGroup.com?

April 24, 2020 by Customer Service

BASIC $199/year or $19.99 a month Perfect for a pastor or a single group Unlimited access to the entire Bible study library Write your own Bible study feature Request a study (fulfilled in 15 business … [Read more...] about What is the pricing plan for SmallGroup.com?

Filed Under: Uncategorized

Where is my Lifeway Gift Card?

April 24, 2020 by Customer Service

For Gift Card fulfillment questions, you can reach out to Cashstar's customer support below: Phone: 844-518-9767     8:00 AM to 8:00 PM EST, 7 days a week. Email: … [Read more...] about Where is my Lifeway Gift Card?

Filed Under: Uncategorized Tagged With: gift card support, gift cards, where is my lifeway gift card

What are the GodStops meditations in the Believing God study?

April 24, 2020 by Customer Service

A "Godstop" is any means by which God goes out of His way during your day to make Himself known to you. For instructions on GodStops, please see the introduction to the study in the front of your … [Read more...] about What are the GodStops meditations in the Believing God study?

Filed Under: Uncategorized

Can I share the Group Use Video Bundle via email with my Group?

January 1, 1970 by Customer Service

Putting the Group Use Video Bundle in a email is not allowed and would violate our Terms of Use. Putting the Group Use Video Bundle in a Google Drive is not allowed and would violate our Terms of … [Read more...] about Can I share the Group Use Video Bundle via email with my Group?

Filed Under: Uncategorized

Why won’t my eBook open?

January 1, 1970 by Customer Service

… [Read more...] about Why won’t my eBook open?

Filed Under: Uncategorized

I haven’t received my book in the mail yet.

January 1, 1970 by Customer Service

… [Read more...] about I haven’t received my book in the mail yet.

Filed Under: Uncategorized

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