Unused Vacation Bible School resources must be postmarked for return by October 1 of the year. Only products in unused condition will be accepted.
To insure the accurate and timely processing of your returned items, please use the Return Items form provided on the back of the packing slip that was included with your order. If you do not have your packing slip please include a note with your name and billing information listing the items being returned and the reason for the return. Pack your items securely and choose a return shipping method that allows for package tracking, such as UPS or insured Parcel Post.
A CD, DVD, or kit/pack with a CD or DVD may not be returned if the media has been opened, except for VBS Sampler packs. This is a standard industry practice because those materials are so easily copied.
Shipping and Processing costs are excluded from credit(s) as well.
Lifeway Christian Resources
Attn: Returns
535 Maddox – Simpson Parkway
Lebanon, TN 37090
